Quality Assurance Initiative
In an endeavour to provide quality product to our clients, we have been closely working with their QA department and have started implementation of various management techniques to ensure and enhance quality. A few of these enterprises have been mentioned below.

5 Why's Analysis.
The 5 why's typically refers to the practice of asking, five times, why the failure has occurred in order to get to the root cause/causes of the problem. There can be more than one cause to a problem as well. In an organizational context, generally root cause analysis is carried out by a team of persons related to the problem. No special technique is required.

  Fishbone Chart  

This diagram, also called an Ishikawa diagram (or Cause and Effect Diagram), is used to associate multiple possible causes with a single effect. Thus, given a particular effect, the diagram is constructed to identify and organize possible causes for it.

The primary branch represents the effect (the quality characteristic that is intended to be improved and controlled) and is typically labelled on the right side of the diagram. Each major branch of the diagram corresponds to a major cause (or class of causes) that directly relates to the effect. This type of diagram is useful in any analysis, as it illustrates the relationship between cause and effect in a rational manner.


CAPA is an acronym for Corrective and Preventive Action. Both of these are prevention oriented. The quick fix type actions are called as corrections.

Corrective action: Action taken to eliminate the cause of the existing non-conformity to prevent its recurrence. Preventive action: Action taken to eliminate the cause of potential non-conformity along with our clients we also strive towards 6 Sigma Level of Quality.

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